CONCESSIONS STAFF
Performing Arts/Movie Venue
Job Summary
The Concessions staff member is responsible for assisting patrons at the concessions stand serving food and beverages to patrons.
Experience working with the public, strong organizational and communication skills, and previous theatre experience a plus.
Duties and responsibilities include:
• Ability to provide excellent customer service to patrons
• Greet and service patrons at the registers, taking orders, relaying orders and accepting payments, handling cash, debit and credit cards
• Prepare/serve food and beverages such as hot dogs, popcorn, pretzels, fountain soda, beer, and wine
• Ensure all cleaning and sanitation procedures are followed before, during, and after productions
• Resolving any patrons complaints/issues arising during productions with guidance from the House Manager
Qualifications
• 18 years of age or older
• Ability to work nights and weekends with occasional weekday afternoons
• Ability to work under pressure in a fast-paced environment
• Ability to interact in a sensitive, courteous and confident way
• Ability to lift 30lbs
Skills:
• Coordination
• Problem Solving
• Conflict Resolution
• Communications
• Technical Knowledge – Square (helpful, but not required)
• Customer Service
• Attention to Detail
• Works Well Under Pressure
Education and Experience
• A high school diploma or equivalent
• 1 year minimum of customer service experience
• Experience with food service and sales a plus
This position is part time and requires flexibility with hours (nights/weekends/some afternoons)
Compensation competitive
Job Type: Full-time
Shift:
* Day shift
* Evening shift
Weekly day range:
* Weekends as needed
Work Location: In person
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