*Are you a naturally empathetic, understanding, and patient person who is looking to start your career with a growing company? Do you want to work for a company where YOU determine how far you could go? Expedited Heat & Air might be the company you are looking for!*
Expedited Heat & Air is seeking a bilingual (English/Spanish) Dispatcher/Office Administrator to provide superb and fun customer service to customers and team members, built rapport, answer incoming calls, schedule appointments in a timely manner, make outbound calls to book, confirm and survey upcoming or completed appointments, manage customer concerns and work to resolve them effectively and efficiently, assist with inventory promote our brand, and perform other office tasks as needed.
Here is what we are looking for:
* Bilingual (fluent in both English and Spanish)
* Excellent customer service skills
* Ability to communicate empathy
* Detail oriented
* Ability to learn quickly
* Highly motivated
* Ability to multitask
* Team player
* Dependable, responsible and accountable
* Strong work ethic
* Proficiency in oral and written communications
* Proficient use of the computer
* Positive attitude
What Expedited Heat & Air offers You:
* Competitive wage plus the opportunity for commission
* Training to set you up for success
* Path to a career you want
* A friendly work environment to always make you feel welcomed and respected
* The perfect entrance into all other aspects of our business.
We promote from within.
At Expedited Heat & Air, a fast-growing family owned and operated HVAC company based in Lakeland FL, we know that achieving success means having Talent - YOURS.
We greatly appreciate your interest in our company and can’t wait to receive your application!
Job Type: Full-time
Pay: $17.
00 - $20.
00 per hour
Expected hours: 40 per week
Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* On call
Supplemental pay types:
* Bonus opportunities
* Commission pay
Application Question(s):
* Are you fluent in both English and Spanish?
Work Location: In person
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