Customer Service Representative

We are looking for a phenomenal staff member to join our customer service and dispatch team.
Our office has a very upbeat, fun environment.
The happier our customers are, the more fun we have! Duties may include: Provide fast, friendly and fun customer service.
Communicate with technicians and other departments.
Answer incoming calls and text messages to close out calls for technicians.
Maintain scheduled calls in our software making sure that all calls are scheduled on the appropriate technician and update customers as needed.
Make outbound calls to schedule and confirm upcoming appointments.
Make sure all time sheets are updated daily.
Other assigned duties as directed by management.
Send Resume over to Katina@polkairinc.
com or give us a call 863-967-4495 We look forward to hearing from you!