At BayCare, we are proud to be one of the largest employers in the Tampa Bay area.
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians.
With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Summary:
Delivers world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community.
Must possess advanced computer skills and will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.
This role is hospitality-focused and critical to support a positive experience for each guest.
Required specific skills include self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.
Must successfully complete OLC training modules as assigned within 12 months.
Required Experience is 1 year Related field and 2 years Customer Service.
Minimum Qualifications:
Other information:
Required Experience - 1 year Related field and 2 years Customer Service.
Education:
Essential:
* HS Graduate or Equivalent GED
Nonessential:
* Associates Degree
Education specialization:
Nonessential:
* Health Science
Education equivalent experience:
Essential:
* Required - High School or Equivalent; Preferred - Associates - Health Sciences
Nonessential:
* Required - High School or Equivalent; Preferred - Associates - Health Sciences
Facility:
BayCare Health System, Guest Services-SFBH
Location: South Florida Baptist
Status: Full Time, Exempt: No
Shift Hours: Varies
Shift: Shift 4
Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies
Weekend Work: Every
On Call:
How often will this team member be working remotely? Never
Equal Opportunity Employer Veterans/Disabled
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