Inside Sales and Customer Service Representative

Job Description: This position is responsible for the sale, customer service, and warranty of the organization's products in a specified region or major geographical area.
Responsibilities and job functions of this position include, but are not limited to: Establish and manage sales accounts relationships within the assigned territory Communicate with customers within the territory on a regular basis to develop rapport and better understand their needs (?regular basis? will be determined by manager) Achieve established sales goals to reach designated sales volume Greet and assist walk-in customers as needed Work in collaboration with designated Regional Sales Managers or General Manager Troubleshoot problems with customers regarding products sold Attend trade shows and events as designated by manager Develop and maintain product knowledge on all Warren products and parts Assist with parts sales as required, including but not limited to: parts calls, managing shared Part Sales email box, processing parts orders, follow-up to ensure parts shipped as promised Contact current and prospective clients through phone calls and emails to explain products, including new developments, and create sales opportunities Perform other job-related duties and responsibilities as may be assigned by management Handle warranty and customer service calls