Legal Intake Specialist

*WE ARE GROWING!! Burnetti, P.
A.
has been serving the injured people of Florida for 30 year and we are seeking a full time Call Center Intake Specialist Bilingual for our Lakeland office.
We offer competitive salary and benefits: health, dental, vision, life insurance, PTO and 401(k).
* *\*\*Nicotine users need not apply.
\*\** *Ideal candidates exhibit a compassion and respect for injured people, and are willing to provide superior customer service and collaborate with our team, you are an ideal candidate for this position.
* *Essential Job Functions:*· *Answer in-bound phone calls from current clients and potential clients;* *Collect pertinent information from each caller as it pertains to their matter;* *Monitor, organize and input data into case;management system;* *Other duties as assigned.
* *Required Knowledge, Skills, Ability:* *Previous customer service experience required; Exceptional customer service skills;* *Proficient with the Microsoft Office Suite of applications; including Word and Outlook; Strong attention to detail.
* \**Must be available for after hour calls that include weekends\** · *Bilingual (Spanish)* *Go here to apply: *https://www.
ondemandassessment.
com/link/index/JB-GT559PNBW?u=144977 *Educational Requirements:* * *High School Diploma and/or GED Required* * *Associate's Degree preferred or comparable work experience* * *Valid Florida Driver's License required* Job Type: Full-time Pay: $17.
00 - $19.
00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday * On call * Weekends as needed Education: * High school or equivalent (Required) Experience: * Microsoft Office: 2 years (Required) Language: * Spanish (Required) License/Certification: * Florida Driver's License (Required) Ability to Commute: * Lakeland, FL 33801 (Required) Work Location: In person