Follow up on billed insurance claims to facilitate payment.
Identify and obtain all necessary information and documentation and prepare claims for insurance billing.
This position requires experience consistently contacting medical insurance providers to follow-up on claims, and resolving any issues until they are paid.
Experience with medical billing and coding is acceptable.
A minimum of 1 year of dedicated experience of either is required - no exceptions.
INSURANCE VERIFICATION EXPERIENCE ONLY DOES NOT QUALIFY.
Compensation: $16 - $18/hour based on experience; this position is also eligible for quarterly bonuses.
POSITION RESPONSIBILITIES
Follow-up with insurance companies on billed claims regarding claim status and resolution of payments in a timely manner.
Experience with billing and coding is acceptable.
Experience with submitting appeals and EOB is REQUIRED.
Thoroughly review all notes in patient accounts for potential insurance benefit eligibility.
Access client systems to determine insurance eligibility and filing status in order to prepare claims for billing.
Request necessary documents from client to perform insurance billing.
Responsible for accurately tracking payments and payment verifications.
Contact patients when additional information is required to complete billing.
Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event.
Dependent upon position, identify root cause of issues and concerns, determine resolution, and refer to Management.
Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
Knowledge, understanding, and compliance with company policies and procedures.
Provide feedback to management concerning possible problems or areas of improvement.
Make recommendations to implement improved processes.
Perform other duties as assigned by management.
QUALIFICATIONS
High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
Previous healthcare insurance follow-up experience HIGHLY PREFERRED
Previous insurance/medical billing/coding experience preferred
Proficient personal computer skills, including Microsoft Office
Excellent interpersonal, written, and oral communication skills
Ability to work in a team fostered environment
Ability to prioritize and organize work in a multitasked environment
Ability to adapt to a flexible schedule
Ability to maintain the highest level of confidentiality
WORK ENVIRONMENT
Office environment / ONLY applicants residing outside of Polk County may be remote.
Ability to lift and/or move 20 pounds with or without accommodation.
BENEFITS
PTO, Personal Holiday, Paid Holidays, Quarterly Bonus Eligible
Company paid Long-Term Disability and Basic Life Insurance for Employee
Medical, Vision, Dental, Short-Term Disability, Accident, Hospital Indemnity, Critical Care, Voluntary Life Insurance, Discount Program
GetixHealth is an equal employment opportunity and e-verify employer.
Experience
Required
1 year(s): Medical coding and/or billing experience
1 year(s): Medical Insurance Follow-up
Education
Required
High School or better
Preferred
Associates or better
Behaviors
Required
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of tasks
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization