Service Advisor

SUMMARY Hill Nissan is looking for experienced Service Advisors to join are Service Team.
Service Advisors/Automotive Service Consultants interpret customers needs for the mechanics.
Start your career with Nissan today ! What we offer: Medical, Dental and Vision Insurance Life Insurance Accidental Insurance 401K Retirement Plan Gym Membership Paid time off Employee purchase program Responsibilities * Greets customers promptly * Obtains customer and vehicle information * Clearly reports all vehicle symptoms as described by the customer * Determines and recommends needed maintenance based on age, mileage, and vehicle history * Prepares complete and accurate estimate of cost for labor and parts * Establishes follow-up time * Monitors the progress of each vehicle throughout the day, updating customers frequently * Verifies that final invoice reconciles with work performed on the repair order * Explains all completed work and charges to customers * Schedule service appointments * Test drive vehicles with customers to identify concerns * Communicate with customer when additional service work is recommended * Follow up with customers 24 Hrs.
after service visit Qualifications * Minimum 1 year experience in a service advisory role * Knowledge of automobiles * Positive attitude * High volume mentality * KPI focused * ADP or Reynolds and Reynolds experience highly preferred * Valid drivers license We are an Equal Opportunity Employer and a Drug Free Workplace Work Remotely * No Job Type: Full-time Benefits: * 401(k) * Health insurance * Vision insurance Day range: * Weekends as needed Education: * High school or equivalent (Preferred) Experience: * Customer Service: 1 year (Preferred) License/Certification: * Driver's License (Preferred) Work Location: In person